Decisions made by humans are rarely made by data alone. Human decision-makers have cognitive biases, are affected by emotions, and make conceptual leaps beyond what the data may suggest. The best way to educate and persuade decision-makers is through stories. Stories built by good data analysis.
In this course, you will learn how to create stories based on data - data storytelling - by using the ABT (“And, But, Then”) Narrative Framework. We will start by using powerful data science techniques to explore and refine your data. We shape a compelling narrative out of the data findings using brain-friendly storytelling techniques.
Once you have your stories, you will learn to create insightful data visualizations and build a persuasive presentation for business professionals - both in-person or online.
The final week of the course deals with Customer Training. Customers want the latest and greatest digital products full of features. But customers don't want to spend too much time learning those features. Customer training helps the digital organization be more strategic by assisting the customer in engaging more with the product.
Using data storytelling skills, you will craft stories to help customers understand how your organization’s products and services will make their lives better. You will learn how to use the data analytics and machine learning in your digital organization to create effective customer training, so your products and services get the traction you need for digital transformation success.
Expert Instruction
Build Skills
Self-Paced
Progress at your own speed
4 Weeks
2-3 hours per week
Free or $249.00
For the full program experience
Discounted to $224.10 when you purchase the full Transforming Your Company’s Data Analytics: Championing the Digital Enterprise Professional Certificate Program.
10 Professional Development Units (PDUs)
Earn PDUs toward your Project Management Institute (PMI) Project Mangement Professional (PMP) certification
Week 1
Week One - Storytelling with Data
Week 2
Week Two - Building Good Data Presentations
Week 3
Week Three - Persuading with Data
Week 4
Week Four - Customer Training
Deliver innovative solutions by unleashing your team’s potential.
Learn how to apply the foundational knowledge of Digital Strategy and Execution to the Government sector.
Build expertise in Lean Product Portfolio Management to create a high-performing enterprise focused on rapid delivery using Product approach, values, structure and culture.
Learn how to lead system Integration of Low-Code, No-Code (LCNC) platforms across the entire Product-Platform Lifecycle.
Lead the product life cycle from discovery to delivery.
Generate big ideas and a culture of innovation
Champion your company’s transformation to a digital enterprise with data analytics and technologies that deliver business agility.