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Platform Product Management: Enabling the Low Code/No Code (LC/NC) Business Revolution

Platform Product Revival

LCNC Platforms support vital business processes, but 75% of IT implementations fail. Learn how users are the most critical and difficult part of platform success - and how to respond when “Everything is broken” and you need LCNC Platform Revival.

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What You Will Learn

  • Change Management and User Adoption Essentials
  • Evaluation methods for a failed rollout
  • Methods for reviving a failed platform
  • Establishing a user community

About This Course

At multiple points in your professional life, a technology tool you are responsible for building will fail. There are a million reasons why these things happen, but failed systems aren’t failures. They are delayed successes. This final course will go through the process to help you digest what went wrong, and how to course correct.

We will start with strategies to evaluate where things failed. You need to know how to react when users say everything is broken. The first response is usually frustration. Which while understandable, isn’t productive. You will learn strategies for user engagement and bringing them into the fold for the development process.

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At A Glance

Expert Instruction
Build Skills

Self-Paced
‍Progress at your own speed

4 Weeks
2 - 3 hours per week

Free or $249.00
For the full program experience
Discounted to $224.10 when you purchase the full Platform Product Management: Enabling the Low Code/No Code (LC/NC) Business Revolution Professional Certificate Program.

10 Professional Development Units (PDUs)
Earn PDUs toward your Project Management Institute (PMI) Project Mangement Professional (PMP) certification

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Your Instructor

Jake Artz

For nearly a decade, Mr. Artz has been part of the platform digital revolution, delivering salesforce solutions in the public and commercial sectors. As an engagement delivery manager at Salesforce, Mr. Artz is working to bring best-in-class sales, service, and customer experiences to clients. Mr. Artz currently serves on the Project Management Institute, Washington DC Chapters board of directors as the VP of technology. During his time with PMIWDC, Mr. Artz, led two initiatives to release Zoho, an enterprise-wide CRM, and Microsoft Office 365 to the chapter and its members. Mr. Artz holds a variety of professional credentials, including five salesforce certifications, a PMP, and a variety of agile delivery certifications. Mr. Artz has delivered presentations in the past to the Project Management Institute on "Managing Projects in the Cloud", and on the topic of citizen development. Mr. Artz has also been a guest lecturer at Montgomery College. Mr. Artz holds a Bachelors of Arts from George Washington University and a Masters of Science in Information Systems from Johns Hopkins University.

What Our Students Are Saying

This is a great course to learn the technical aspects of Agile project management and John Johnson is a coherent and concise lecturer delivering high quality lessons. I took the verified track as I will be handling more projects in my role as a university learning developer.
Neill Wylie
I enjoyed the course and learned a lot. The only thing that I might suggest is highlighting new terminology in a separate "dictionary" as some terms were new or maybe industry-specific and I sometimes lost my concentration when trying to figure them out. I liked that the class used real-world examples and suggested further reading and videos.
Serena Bonini
This course will definitely give you a real-world approach on using Agile and all the kinds alike - from the comparison between Traditional, Agile, and Lean, the overview of each method. This course also dives into the framework Agile uses, such as Scrum, DAD, LeSS, and all the pros and cons each of them has. Simply said, highly recommend!
Kevin Samuel
The "paid" track has additional information and I like the PPT slides, bonus! This is helpful if you need to go back and review information later, maybe referencing another course or work issue. Whatever your role, I think this is really helpful for anyone in software! I think the final is great because you do go back and look things up that you may have forgotten early on in the first week. You can save your answers and go back. I needed that flexibility. I like the casual aspect of this course.
Kimberly Eck
The course teacher/instructor in the videos was delivering the information in an inspiring way. The slides and the summary tabs were very helpful. The course is a good introduction to agile on a high level. Basic terms, roles, and frameworks are explained and compared. The test questions in the final exam supported the learning progress, as many of them were presented in a form where the student has to apply the knowledge, not only repeat what he/she has learned/heard.
Ninja Leikert
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Syllabus

Week 1

Everything is Broken

How to respond to the negativity when your platform roll out doesn’t meet your users’ expectations and how to get them and keep them engaged for the future of the platform.

Week 2

Listen to Your Users (and React)

Delve into the subtle art of reacting to user feedback with grace and adjusting your strategy appropriately.

Week 3

Getting Buy In
‍
Getting buy in is a critical element for your platform success. By bringing your users along for the ride you will see how much more success you can have and how you can have it at scale.

Week 4

Know When to Fold 'em
‍
Knowing when to throw in the towel is hard, but you don’t want to throw good resources after bad. So maybe your platform rollout didn’t work. Should you hit the reset button and try again? How do you learn from your mistakes?

Job Outlook

Project Manager jobs are expected to grow by 33% over next 10 years

PMI.org

Program Project Manager income is $60k to $100k based on industry

Payscale.com

You can earn $10,000 more as an Agile Project Manager

Payscale.com

Corporate Endorsement

Supporting US military efforts require accuracy and efficiency. We are passionate about it. In keeping with the integrity of our Nation’s military men and women, it is imperative that we provide them the best technology imaginable. The Agile Project Management program provides clear direction to channel team efforts in a more concise manner. I highly recommend this program to any organization relying on teams to get things done.
Debbie Gray, Director of Human Resources, GTMR Inc.
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